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Western Digital does not provide installation, configuration, troubleshooting or technical support for third party partner or vendor products.
View the Use of Third-Party Software or Websites disclaimer.
Western Digital does not provide support for Twonky DLNA Server thumbnail generation or DLNA Client thumbnail viewing issues. Twonky will also look for the following files: Folder.jpg, AlbumArtSmall.jpg, folder.jpg. In case TS did not find embedded album art in the media item itself, it will look for a file that has the same filename as the content, but with extension `jpg` or 'thm'. Twonky Server (TS) will try to extract embedded album art from mp3, mp4, ogg, wma, wmv and jpg files. 
TwonkyMedia server can be used to share and stream media to most UPnP AV or DLNA-compliant clients, in addition to non-UPnP devices through the.
TMS runs on Linux, macOS, Microsoft Windows, iOS, Android and QNX operating systems. For media items the following steps are taken to provide the best possible album art. TwonkyMedia server ( TMS) is DLNA -compliant 1 UPnP AV server software originally offered by TwonkyVision GmbH. Twonky Server can provide album art for items and containers. Twonky Media Server 7.2.9 Supported File Types For an alternate media player suggestion, please refer to Answer ID 19287 Alternate 3rd Party Apps and Programs.If you are looking for updates for Mac, Windows or Linux PC version of Twonky 8.5.2, please visit Twonky. Please note that these builds are provided as is and that Lynx Technology provides no further support. There are multiple encoding standards that each container support and not all devices support all encodings. The page is provided as a service for Twonky Forumusers, so you can download the embedded builds of Twonky 8.5.2. Video file types are called containers.
Please refer to your media player user manual for more information.
Some media players may not support the playback of all files. Twonky Media Server 7.2.9 Release Notes. Technical Support is not provided for Twonky DLNA Media playback issues regarding 3rd party media players, Smart TV, containers, codecs or media conversion software. Western Digital Technical Support does not support GPL Source Code compilation for My Cloud modification. The manipulation and or modification of My Cloud firmware 2.xx.xxx will be undone when the system is rebooted TwonkyMedia server: Basic Set-upThis video shows you how to access TwonkyMedia server's settings and configure that basic settings for the best performance. Changing or altering Twonky configuration files is not supported. To rebuild the Twonky Database, please refer to Answer ID 7577: Rebuilding Twonky DLNA Media Server Database Support is not provide for Twonky DLNA Server thumbnail generation or DLNA Client thumbnail viewing issues. Support for Twonky DNLA Media Server is limited to the settings available and configurable in the My Cloud Dashboard If your NAS supports DLNA, the Xbox One will be able to play media using the 'Media Player' application. Western Digtial Technical does not provide support for the Twonky DLNA Server's Web Interface, Configuration and or Settings. We encourage sharing Twonky Media Player issues and solutions on the Twonky Community Forum and the WD Community Forum. My Cloud firmware includes Twonky DLNA Media Server version 7.2.9 Answer ID 28740: Western Digital Product Lifecycle Support Policy. Answer ID 29813: Upgrade My Cloud OS 3 Firmware to My Cloud OS 5. Answer ID 32059 My Cloud OS 3: Cloud Access and Notification Email Support Removed. WDC 21004 Recommend Upgrade to My Cloud OS 5. My Cloud OS 3 has reached its end of support life cycle. IMPORTANT: My Cloud OS 3 End of Support Notice! The Twonky Media Service will now have the status you set above.This article explains the support policy for Twonky DLNA Media Server on My Cloud Products.*END Wait while the Dashboard applies your changes. If you wish to disable the service, uncheck the box. If you wish to enable the service, check the enabled check box. For assistance accessing the Dashboard please see Answer ID 11525: Access the Dashboard on WD My Book Live and My Book Live Duo. Open a Web Browser and access the Dashboard. To enable or disable the Twonky Media server on the My Book Live please follow the instructions below:Įnabling or Disabling the Twonky Media Server: WDC-21008 Recommended Security Measures for WD My Book Live and WD My Book Live Duoįor more details, please refer to Answer ID 28917: WD My Book Live: End of Support and Answer ID 28740: Western Digital Product Lifecycle Support Policy. WD My Book Live has reached its end of support life cycle. IMPORTANT: WD My Book Live of Support Notice! 
This answer explains how enable or disable the Twonky Media Server on a My Book Live network drive.*END
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